Krystal Cancun Resort rests along Punta Cancun's eastern shore, 1 block from Cancun, Mexico's nightclubs, shops, and restaurants. The prestigious Cancún Golf Club at Pok-Ta-Pok, designed by Robert Trent Jones Jr., is just 1.2 miles (2 kilometers) away.
Breakfast and dinner (international menu) are served in Aquamarina, a lively air-conditioned restaurant with pool and ocean views. El Mortero is a colorful dining venue that prepares Mexican delicacies. Las Velas, an open-air beachside restaurant, serves à la carte lunches, snacks, and daily specials. Entertainers appear nightly in the Lobby Bar. Guests can try fresh seafood at La Fisheria. Complimentary wireless Internet access and 5 meeting rooms can accommodate celebratory parties or corporate groups. A health club includes a sauna, steam room, massage-treatment rooms, and a small fitness room. A spa tub provides relaxing escape while livelier opportunities include dance classes, pool sports, and bingo. The private beach offers beach umbrellas rooted in white sand and towels. A freeform pool contains a waterfall and swim-up bar, and a jetted children's pool is near a grassy playground. An independent contractor maintains a desk at the resort for booking fishing trips and scuba-diving excursions. The resort provides snorkeling gear and boogie boards. Outdoor parking is complimentary.
This resort offers 385 guestrooms in an 8-story tower. Rooms do not include balconies, but select accommodations provide window views of the Caribbean Sea. Décor includes marble-clad bathrooms with shower/tub combinations, desks and 2-chair dining sets. If guests are traveling with infants, cribs are complimentary. Krystal Club guests are extended exclusive access to a check-in/concierge lounge with a big-screen television and a computer with high-speed Internet access. These guestrooms also include breakfasts, non-alcoholic beverages, and afternoon cocktails. A rooftop terrace and plunge pool afford views of the Caribbean Sea and Nichupté Lagoon.
Hotel size
- This hotel has 385 rooms
- This hotel is arranged over 8 floors
Arriving/leaving
- Check-in time 3 PM-midnight
- Check-out time is noon
Required at check in
- Credit card or cash deposit required
- Government-issued photo ID required
- Minimum check-in age is 21
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Children
Pets
- No pets or service animals allowed
Extra people
- Roll-away beds available, charges may apply*
Internet
- Free WiFi in public areas
Stay connected
Taking the kids?
- In-room childcare (surcharge)
Food and drink
- Buffet breakfast daily *
- 3 bars/lounges
- Restaurant
- Swim-up bar
- Poolside bar
- 24-hour room service
Things to do
- Beach umbrellas
- Beach towels
- Swimming pool - outdoor
- Swimming pool - children's
- Health club
- Full-service health spa
- Massage - spa treatment room(s)
- Nightclub
- Swim-up bar
- Spa tub
- Steam room
- Sauna
Working away
- Business center
- Number of meeting/conference rooms - 5
- Audiovisual equipment
- Business services
Services
- 24-hour front desk
- Concierge desk
- Currency exchange
- Tour assistance
- Dry cleaning/laundry service
- Laundry facilities
- Hair salon
- Beauty services
- Complimentary newspapers in lobby
- Luggage storage
- Wedding services
Facilities
- Number of buildings/towers - 4
- Elevator/lift
- Air-conditioned public areas
- Safe-deposit box at front desk
- Garden
- Television in lobby
- Ballroom(s)
- Banquet facilities
All inclusive
Guests can book rooms at Krystal Cancun for a rate that is either for the room only or for all-inclusive. All-inclusive rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). Gratuities and taxes are included.
Food and beverages
- Meals, snacks, and beverages included
- Room service during certain hours
- Dining and beverage availability limited at one or more venues
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